So I am, here again to explain why it was so long since my last post.
Truth is I have some real good reasons for once in my life.
In July I moved away from technical support in my weekday job and left Virtual Office after 6 years. I took on a new job as an Implementation Coordinator (still with Hewitt)
Basically as we sell outsourcing support to clients, I come in from our Support Center and arrange the transition, training, and process of how it will look from our side. Or in short, a 50-60 hours per week project manager.
Truth is I have some real good reasons for once in my life.
In July I moved away from technical support in my weekday job and left Virtual Office after 6 years. I took on a new job as an Implementation Coordinator (still with Hewitt)
Basically as we sell outsourcing support to clients, I come in from our Support Center and arrange the transition, training, and process of how it will look from our side. Or in short, a 50-60 hours per week project manager.
The new job has afforded me the ability to get some new training and new experience which I am very happy about since I was reaching the limit of how far I could climb in Tech Support.
This new job helps me better position myself for leadership type roles in the future.
This was apparent when after only 6 weeks in the role I got to go to Washington DC to represent Hewitt Support Center for the US OPM (Office of Personnel Management) This will be Hewitt first government contract and could open the door for a huge expanse of future government business, so I am pretty excited to be part of the overall process. It hard and the hours are long.
Staying organized has helped as has the support of the others in my role (1 to be exact who is busier then I am) but he has been very helpful to ease me into this lions den.
For OPM I have to go through an FBI check with interviews, family history, etc… so do not be surprised if you get a knock on your door with some MIB’s asking questions about me.
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